PINS Parking ACCESSIBILITY STATEMENT

1. Commitment to Accessibility

PINS Parking Operations Inc. ("PINS Parking", "we", "us", or "our") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards under Title III of the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for individuals with disabilities. PINS Parking strives for full conformance with WCAG 2.1 Level AA standards across all web pages, digital payment portals, and interactive tools.

3. Accessibility Features

Our website and digital parking payment flows incorporate the following core accessibility features:

• Full keyboard navigation support with clear visible focus indicators.
• Screen reader compatible ARIA landmarks, semantic HTML markup, and alt text for key visual elements.
• Contrast-compliant color palettes meeting WCAG 2.1 AA ratios for text and UI components.
• Built-in accessibility tools widget allowing text resizing, high contrast mode, and readable font toggles.

4. Feedback & Support

We welcome your feedback on the accessibility of PINS Parking. If you encounter accessibility barriers, need assistance accessing any part of our website, or require help starting or extending a parking session, please contact our 24/7 support team:

PINS Parking Operations Inc.
Phone: +1 713-347-8381
Email: support@pinsparking.com
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